Our Core Values
Diagnose before we sell.
Every system is different. We use advanced camera inspections and diagnostics to fully understand the problem before recommending any solution.
Tell the truth—even when it’s hard.
We explain what’s temporary, what’s permanent, and what will fail again. No pressure. No false promises.
Use technology to reduce damage, not create it.
Our trenchless and non-invasive solutions exist to protect homes, businesses, and peace of mind—not tear them apart.
Do it right the first time.
We believe permanent solutions beat cheap fixes. Quality work creates long-term confidence and fewer disruptions.
People come first—always.
We invest in our team, pay skilled professionals well, and build careers—not commission-driven sales roles.
Accountability matters.
Prodigy is owner-led and independently built. When we make a promise, we stand behind it.
Education builds trust.
We show you what we see, explain every option clearly, and let you make informed decisions without pressure.
Built to keep.
We’re here to raise the standard of sewer and trenchless repair—not flip a company and walk away.
Frequently Asked Questions About Our Values
What is Prodigy Sewer & Drain's diagnostic-first approach?
Prodigy Sewer & Drain performs full sewer and drain diagnostics, including CCTV camera inspections, before recommending or pricing any solution. This ensures accurate assessments and prevents unnecessary repairs.
Does Prodigy Sewer & Drain use commission-based sales?
No. Prodigy operates with a people-first business model that avoids commission-driven sales incentives. Technicians are invested in through training, fair compensation, and stable employment, ensuring recommendations are based solely on what's best for the customer.
What makes Prodigy's approach to sewer repair different?
Prodigy specializes in technology-driven, least-invasive solutions using advanced trenchless and non-invasive technologies. This minimizes property damage, disruption, and risk while delivering permanent, correctly engineered solutions rather than short-term fixes.
Is Prodigy Sewer & Drain independently owned?
Yes. Prodigy Sewer & Drain is independently owned and owner-operated, with leadership directly responsible for quality, outcomes, and customer trust. This owner-led accountability ensures consistent service standards.