Last updated: February 27, 2025

Privacy Policy

The https://prodigytrenchless.com/ application and the associated https://prodigytrenchless.com/ website available at https://prodigytrenchless.com/ are owned and operated by Prodigy Plumbing Sewer & Drain (“us,” “we,” or “our”). This https://prodigytrenchless.com/privacy-policy/ is intended to inform you of our policies and practices regarding the collection, use, and disclosure of any information you submit to us through https://prodigytrenchless.com/. This includes “Personal Information,” which is information about you that is personally identifiable such as your name, e-mail address, user ID number, and other non-public information that is associated with the foregoing, as well as “Anonymous Information,” which is information that is not associated with or linked to your Personal Information and does not permit the identification of individual persons.

User Consent

By accessing or otherwise using https://prodigytrenchless.com/, you agree to the terms and conditions of this Privacy Policy and the associated Terms of Service (set forth on https://prodigytrenchless.com/privacy-policy/). You expressly consent to the processing of your Personal Information and Anonymous Information according to this Privacy Policy. Your Personal Information may be processed by us in the country where it was collected as well as other countries (including the United States) where laws regarding the processing of Personal Information may be less stringent than the laws in your country.

Regarding Children

Children under the age of 13 are not permitted to use https://prodigytrenchless.com/, and we do not intentionally collect or maintain Personal Information from those who are under 13 years old. Protecting the privacy of children is very important to us. Thus, if we obtain actual knowledge that a user is under 13, we will take steps to remove that user’s Personal Information from our databases. We recommend that children between the ages of 13 and 18 obtain their parent’s permission before submitting information over the internet. By using https://prodigytrenchless.com/, you are representing that you are at least 18 years old, or that you are at least 13 years old and have your parents’ permission to use https://prodigytrenchless.com/.

Collection and Use of Information

Personal Information

In general, we collect Personal Information that you submit to us voluntarily through https://prodigytrenchless.com/. We also collect information that you submit in the process of creating or editing your account and user profile on https://prodigytrenchless.com/. For example, our registration and login process require you to provide us with your name, valid email address, and password of your choice. When you personalize your profile and use the features of https://prodigytrenchless.com/, we will collect any information you voluntarily provide, and we may also request optional information to support your use of https://prodigytrenchless.com/.

We may receive Personal Information about you from other sources with which you have registered, companies we have partnered with (collectively, “Partners”), or other third parties. We may associate this information with the other Personal Information we have collected about you.

E-mail and E-mail Addresses

If you send an e-mail to us or fill out our “Feedback” form through https://prodigytrenchless.com/, we will collect your e-mail address and the full content of your e-mail. Additionally, we use your email address to contact you for things such as notifications of promotions and other related information. You may indicate your preference to stop receiving further promotional communications as detailed below.

Information Collected Via Technology

As you use https://prodigytrenchless.com/, certain information may also be passively collected and stored on our or our service providers’ server logs, including your Internet protocol address, browser type, and operating system. We also use Cookies and navigational data to gather information regarding the date and time of your visit and your interactions with https://prodigytrenchless.com/.

Use and Disclosure of Information

Except as otherwise stated in this Privacy Policy, we do not generally sell, trade, rent, or share the Personal Information that we collect with third parties unless you ask or authorize us to do so.

We may provide your Personal Information to third-party service providers who work on our behalf to provide some of the services and features of https://prodigytrenchless.com/ and to help us communicate with you.

We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to comply with relevant laws or to protect our rights, you, or third parties.

Third-Party Sites and Advertising

https://prodigytrenchless.com/ may contain links to other websites. Please be aware that we are not responsible for the privacy practices or the content of such other websites. This Privacy Policy applies solely to information collected by us through https://prodigytrenchless.com/.

Your Choices Regarding Your Personal Information

You may opt out of promotional communications by following the unsubscribe instructions provided in the emails or by contacting us directly. You may also request deletion of your Personal Information by contacting us at mark.ellefson@prodigyplumbers.com, but we may be required to retain certain information for legal or operational purposes.

Mobile Information and Opt-Out Instructions

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP, CANCEL, or UNSUBSCRIBE.

Security

We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure.

Contact and Revisions

If you have questions or concerns about our Privacy Policy, please contact us at: mark.ellefson@prodigyplumbers.com. This Privacy Policy is subject to occasional revisions, and if we make any substantial changes in the way we use your Personal Information, we will post an alert on this page.

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