Sump Pump Repair
Sump Pump Repair and Basement Flood Protection in Middle Tennessee
A dependable sump pump is one of the most important plumbing fixtures for keeping your home safe from basement flood damage. When groundwater rises or stormwater begins to collect around your foundation, your sump pump works as the first line of defense by removing excess water before it enters your living space. At Prodigy Sewer and Drain, our team delivers expert sump pump repair, replacement, and maintenance services designed to keep your home dry and your plumbing system performing at its best.
Our trained technicians understand how water pressure, soil saturation, and nearby sanitary sewer systems interact with your property. We evaluate every sump basin carefully to identify the root cause of standing water and determine whether your issue stems from a faulty pump, a stuck valve, heavy stormwater intrusion, or a failed drainage system. We combine years of field experience with advanced diagnostic methods like hydrostatic test procedures to provide accurate answers and lasting solutions.
Why Basement Waterproofing Matters
Basement moisture does more than create a damp environment. It can weaken concrete structures, damage stored belongings, and contribute to mold growth. When water levels around your foundation rise, a properly installed sump pump prevents flooding by moving unwanted water away from your home and ensuring the tap water and plumbing lines remain unaffected.
If your sump pump fails, your basement becomes vulnerable. A malfunctioning siphon hose, a clogged discharge line, or a worn gate valve can lead to rapid flooding during storms. Our specialists assess every component of your system including the pump motor, check valve, sump basin, and surrounding stormwater drains to restore full operation quickly and efficiently.
Basement Waterproofing Services
Beyond sump pump repairs, Prodigy Sewer and Drain provides full waterproofing solutions including exterior drainage improvements, downspout rerouting, water barrier installation and plumbing inspections for leaks that affect basement moisture. We examine everything from shower drains and plumbing fixtures to tap water supply lines that may contribute to hidden water issues.
Expert Sump Pump Repair Services
Whether your sump basin is constantly full or your pump has stopped running entirely, we provide fast repair services that protect your home from unnecessary emergencies. Our team inspects all connecting pipes, evaluates the plumbing around the unit, and tests your discharge line to confirm that stormwater flows away from your home instead of back toward it.
Common problems we solve include:
- Pumps that run continuously without removing water
- Burned motors caused by failed electrical components
- Broken check valves that allow backflow into the basin
- Sump systems overwhelmed by rising water tables
- Flooded basements caused by power outage failures or incorrect installations.
When needed, we replace aging sump pumps with modern, efficient units that manage groundwater more reliably. Our systems are designed to integrate seamlessly with your existing plumbing fixture layout including nearby drain lines, water filters, and sewerage connections.
Common Sump Pump Issues We Fix
Our team can repair or replace any part of your sump pump or drainage system, including:
Pump Failure and Burnout
If your unit runs constantly or cannot keep up with storms, the motor may be overheating or the check valve may be stuck. We inspect flow direction, pump capacity and discharge performance to restore proper function.
Full Sump Basin or Rising Groundwater
When your sump basin stays full even during dry weather, it often means groundwater pressure is increasing or stormwater is entering where it should not. We evaluate grading, exterior drainage and nearby sanitary sewer conditions to determine the cause.
Flooded Basement After Heavy Rain
A failing sump pump is a leading cause of household flood events. We work quickly to restore operation and install a dependable backup system if needed.
Drainage System Blockages
Sediment, debris or corrosion inside your discharge line can prevent water from escaping. We inspect the line, valve connections and plumbing fixture tie ins to ensure your pump can move water freely.
Bad Odors or Backflow
Improper sewerage connections, broken valves or a damaged siphon trap can cause unpleasant odors. We identify and correct these problems to keep your basement fresh and protected.
Do You Need a New Sump Pump
A sump pump may need replacement if:
- The basin remains full even during dry conditions
- The pump cannot keep up during periods of heavy rain
- Stormwater drains overflow into your basement
- A hydrostatic test shows excessive pressure against the foundation
- The sanitary sewer or nearby stormwater system contributes to rising groundwater levels
We help you select the correct pump size and configuration. Our installations consider all plumbing factors including pipe diameter, drain slope, and the water volume expected during large storms. We also verify that the system protects against siphon related issues and that every valve operates freely.
Your Trusted Local Waterproofing and Plumbing Partner
Prodigy Sewer and Drain proudly serves homeowners throughout Davidson County and Williamson County. Our twenty four hour availability ensures you always have support when an unexpected basement flood threatens your home. From sewerage maintenance to leak detection and hydro jetting services, our licensed professionals bring unmatched expertise and trusted results.
We are dedicated to providing clear communication, upfront pricing, and dependable workmanship. Whether you need emergency sump pump repair, a complete drainage upgrade, or a new installation, our team delivers long lasting protection built for the unique soil and stormwater conditions of Middle Tennessee.
Sump Pump Maintenance Service Area in Middle Tennessee and Beyond
Frequently Asked Questions
Our sump pump is broken, can you help?
Yes, we can repair or replace your sump pump to restore proper drainage.
Does Prodigy Plumbing Sewer & Drain help with basement flooding?
No, we’re not a water damage restoration company, but we can help you repair your sump pump to prevent it from happening in the future.
Our sump basin is full, do I need a new sump pump?
A full sump basin may indicate that your pump isn’t working efficiently and might need repairs or replacement.
If the water table is above the level of my basement, do I need a sump pump?
Yes, a sump pump helps manage excess groundwater and prevents basement flooding.